Template - Marketplace / Connect

Marketplace / Connect platform

Tuned for high payout/transfer volume with platform-level fee economics. Stricter on app-fee refunds.

Why this profile

Design rationale

Two-sided marketplaces and Stripe Connect platforms move money through transfers and payouts every day, so the auto-allow ceilings are higher than other profiles. Application-fee refunds are tightened because they affect platform take-rate directly. Dispute evidence window is shortened to 24h — Connect platforms often have to coordinate with sub-merchants to gather evidence.

Default mode: simulatemarketplaceconnectplatform
Decision matrix

Top-level thresholds

These thresholds apply to refunds and any category that does not have its own override. Amounts are in USD cents in the underlying rule and rendered in USD here.

Auto-allow up to
$250
Approval band
$250 - $10,000
Hard block above
$10,000
Always escalate reasons
fraudulent
Dispute deadline rule
Escalate to approval when evidence is due within 24h, regardless of amount
Per-category overrides

Where the defaults differ

When a category has its own ceiling, the typed evaluator consults the override instead of the top-level. Categories without an override fall back to the thresholds above.

Goodwill credits

Discretionary credits issued via customer.balance_transaction. Often tighter than refund ceilings because every issuance is policy-discretionary.

Auto-allow up to
$100
Require approval
> $100
Hard block above
> $2,500

Payouts

stripe.payout.create plus the full lifecycle (paid, failed, canceled, reconciliation_completed). Operators with steady payout cadence want a higher ceiling here.

Auto-allow up to
$10,000
Require approval
> $10,000
Hard block above
> $250,000

Connect transfers

stripe.transfer.create and reversals across Connect platforms. Often the largest movements in marketplace flows.

Auto-allow up to
$5,000
Require approval
> $5,000
Hard block above
> $100,000

Disputes

charge.dispute lifecycle. Always combined with the dispute-window deadline rule below.

Auto-allow up to
$0
Require approval
> $0
Hard block above
> $5,000

Application fee refunds

application_fee.refunded for Connect platform fees. Smaller in scale, so usually a tighter ceiling than refunds.

Auto-allow up to
$10
Require approval
> $10
Hard block above
> $250
Sample decisions

What this template would decide

Pure threshold projection at common amounts. Live decisions also consult blocked-reason lists (e.g. fraudulent refunds always escalate) and the dispute-window escalation rule, so a real decision may be stricter than what the matrix shows.

AmountRefund / defaultGoodwill creditsPayoutsConnect transfersDisputesApplication fee refunds
$50Auto-allowAuto-allowAuto-allowAuto-allowRequire approvalRequire approval
$200Auto-allowRequire approvalAuto-allowAuto-allowRequire approvalRequire approval
$500Require approvalRequire approvalAuto-allowAuto-allowRequire approvalHard block
$2,000Require approvalRequire approvalAuto-allowAuto-allowRequire approvalHard block
$10,000Require approvalHard blockAuto-allowRequire approvalHard blockHard block
Identifiers

Wiring details

Useful when you want to reference this template programmatically, in tests, or in support tickets.

Template slug
marketplace-connect
Resulting policy name
Marketplace platform policy
Install endpoint
POST /api/policies/typed-templates/install with body { slug: "marketplace-connect" }
Catalog endpoint
GET /api/policies/typed-templates

See also: all templates - full coverage matrix - AI agents brief

Next step

Install this template

Sign in to your Axiru workspace and install 'Marketplace / Connect platform'. Decisions land on your dashboard within seconds of your next webhook. Move from simulate to enforce when you have the audit trail you want.

Start in shadow mode first. Move to live enforcement later.

Marketplace / Connect platform - Axiru policy template | Axiru