Preserves support throughput while finance keeps control.
22.4% of preventable leakage from one repeated pattern.
Financial Decision Control Layer · Stripe-native · Free shadow mode
Support agents — human or AI — make hundreds of financial decisions a day. Most happen in a ticket queue, without a policy check, without an approval chain, and without a record that survives the next audit. When the CFO asks why refunds are up this quarter, nobody has an answer.
Axiru is the financial decision control layer for Stripe. Define your policy once. Enforce it on every refund, from every source — a support rep, an AI chatbot, an automated workflow. Log every decision immutably. Nothing executes without authorization.
Connect Stripe in minutes. No code required. ✓ Free shadow mode — no enforcement until you're ready
Preserves support throughput while finance keeps control.
22.4% of preventable leakage from one repeated pattern.
Axiru compiles a policy you can read out loud into enforcement logic a regulator can audit. Same rules, same outcomes, whether the request came from a support rep, an AI agent, or a direct API call — today and three years from now.
Define policies in natural language. Axiru compiles them to deterministic enforcement logic — no code required. Applies consistently whether a human rep or an AI agent initiates the request.
Every policy change is versioned. Every decision references the exact rule version that triggered it. When an auditor asks why a refund was issued, the answer is already there — for human decisions and AI decisions alike.
Route edge cases to the right person automatically. Neither a support rep nor an AI agent can self-authorize above their approval tier. Policy determines the approver, not the requester's confidence.
Amount thresholds, velocity windows, behavioral patterns, and business-hours rules — all composable, all deterministic. Protects against slow drift from human reps and rapid-scale manipulation from AI agents.
Most teams turn shadow mode on to de-risk the first rollout. The ones who keep it on — running every proposed policy change against real history before it goes live — end up with the strongest governance program. Shadow and live run side by side, forever if you want.
Replay your last 90 days of Stripe refund activity through Axiru's policy engine. Human, AI, and automation decisions alike — evaluated against the policy you should have been running.
Every policy change gets a shadow run first. Shadow-vs-live diffs show you exactly which decisions would have changed, which edge cases break, and what regressions to fix — before a single refund is affected.
Every shadow run becomes part of your decision record. Over time, you accumulate a tuning history no competitor can replicate — because it's your policies, your traffic, your outcomes.
For every refund, credit, and adjustment: what was requested, what policy ran, who approved or overrode, what executed, what happened next. Immutable, replayable, and queryable. When a regulator, board member, or auditor asks why a decision was allowed, the answer is already there.
The moment a decision is made, it's sealed with the policy version, approver identity, timestamp, and execution result. No edits. No retroactive justifications.
Every decision links to a replay — the exact policy version, the matched rules, the approval chain, and any override and its reason. Overrides are captured as first-class data, not footnotes.
Live decisions and shadow decisions live in the same ledger. Filter on the diff to see exactly where a proposed policy change would have mattered — and feed those cases back into tuning.
After ninety days of live traffic, the ledger isn't a log file — it's your system of record for financial approvals. Export any time. Lock-in is evidence, not a contract.
Before Axiru, every finance or support leader lands on one of these three paths. This is how the capability set lines up.
| Capability | Axiru Decision control layer | Ticket queue Status quo (rep judgment) | Homegrown workflow Retool / Zapier / scripts | Stripe-native controls Radar + webhook review |
|---|---|---|---|---|
Policy enforced before the Stripe API call Refund stops at intake, not after the funds moved. | ||||
Governs human reps and AI agents identically Same policy evaluated regardless of who initiated the request. | ||||
Shadow mode on your last 90 days of Stripe activity See what a governed system would have done — no enforcement risk. | ||||
Approval routing with full context + diff Edge cases to the right approver with the policy reason attached. | ||||
Immutable decision ledger, replayable Every event sealed with policy version and approver identity. | ||||
Versioned, plain-language policies Every decision references the exact rule version that governed it. | ||||
No-code install — connect Stripe, run shadow mode | ||||
Built for finance, support, and audit stakeholders One surface for CFO reviews, ticket exceptions, and SOC reports. |
If you're evaluating whether refund governance is the right priority, these cover 90% of what comes up in the first call.
Have a question that isn't here? Ask the team directly →
Connect Stripe in read-only mode and replay your last 90 days through Axiru's policy engine. See what a governed system would have blocked, what it would have escalated, and what patterns are costing you. No enforcement. Nothing changes. Just the number most finance teams wish they'd looked at earlier.
Start in shadow mode first. Move to live enforcement later.